Shipping Policy

Shipping policy

 

Ellacrea offers shipping to all Canadian provinces and territories.

DURING THE BUSY HOLIDAY SEASON, UNEXPECTED SHIPPING DELAYS MAY OCCUR.

We realize that you are anxiously awaiting your order, and we appreciate your business.  Please allow 7 days processing time for your order to be shipped. The time it takes for your order to arrive will depend on where you are located and the shipping method that you selected.

SHIPPING

All shipping costs will be calculated at the time of checkout.

Note: Your shipping address must be within Canada.

During the checkout process you will see the total price, including shipping charges, in Canadian dollars. You will be charged in Canadian dollars according to the charges shown.

Please double check your order details thoroughly prior to submitting your order as we are unable to amend the details of your order once it has been submitted. If you have made an error in an order you have submitted, please contact us immediately by sending an email to: infoellacrea@gmail.com  for assistance.

Please Note: Packages shipped to Canadian addresses do not require a signature for delivery.

Processing Time

Please allow 2/3 business days processing time for your order to be picked, packed, and prepared for shipping, unless otherwise noted.

Ellacrea ships uses Canada Post.

Please also note that the approximate delivery times do not apply to the following locations: Yukon, Northwest Territories, Nunavut, and air stage postal codes.

The delivery times outlined above are approximate only and Ellacrea will not be responsible for any damages or costs resulting from any delays in delivery.

Products purchased from this website are intended for use in the country (Canada) from which it was ordered. If, however, you make the decision to take the products to another country, you are responsible for abiding to the export legislation of the order country as well as to the import legislation of the destination country. Ellacrea will not be liable.